Femi solar cells get ready for mass production, which has reached a staggering 30% efficiency. Apart from providing quality products like Perc, N-Type, HJT, BC, BIPV, at present, we also ensure a seamless after-sales experience to our valued customers.
Our commitment extends beyond the point of purchase. We understand that after-sales support is critical to customer satisfaction. That's why we've developed a comprehensive after-sales service system designed to meet your needs quickly and efficiently.
We are unwaveringly committed to providing an after-sales experience that makes you feel professional and comfortable. Trust us to be your partner in ensuring your satisfaction long after your initial purchase.
Our After-sales Service Team
We have long established a dedicated team of after-sales experts who love the solar panel industry and are ready to help you with any questions, concerns or technical issues as regards to solar energy, photovoltaic modules, EPC projects.
Our team members have more than 30 years experience in solar module industry with abundant customer resources, so as to give constructive suggestions to personalized needs, which is rare in this industry.
Technical Assistance
Are you afraid of technical challenges when using our pv module product or service?
Don’t worry at all, we’ve got you covered. Our after-sales team is composed of technical experts who are proficient in solving various problems.
Be it solar module related, EPC power plant issues or any other technical queries, our team can provide you with the necessary guidance and solutions.
Respond and Resolve Promptly
We understand the importance of responding promptly to address your concerns.
Our after-sales support system ensures a quick response to your inquiries.
We support consultation service hours from Monday to Sunday, ensuring a response within 24 hours, and strive to effectively solve your problems about Solar photovoltaics (PV) and minimize any inconvenience you may face.
Continuous Improvement
We are a solar module company that values growth, we hope to get feedback from our customers and constantly strive to improve our after-sales service.
Your experience and advice play a key role in strengthening our support system.
We regularly review our processes and train our teams to adapt to our clients' changing needs for photovoltaic .
Contact Now
Have questions or need help? Just send a message or email to contact our after-sales team. You can contact us now through the following methods and let us help you.
